Cancel Online

You can You can remove T-Mobile protection plans from your account at any time by following the below steps:

• 1. Navigate to your My T-Mobile Account online or via the T-Mobile app.
• 2. Go to “Manage Add-ons” and uncheck the appropriate plan you would like to cancel.

Cancel via Phone

Use your T-Mobile phone to call either 611 or 800-937-8997 and follow the appropriate prompts.

T-Mobile customer service hours of operation are 24/7.