Cancel Online

You can You can remove Verizon mobile protection plans from your account at any time by following the below steps.

• 1. Navigate to My Account on the web at Verizon or by using the My Verizon app.
• 2. In both locations, you will navigate to Apps & add-ons and follow the instructions to cancel the relevant protection plan.
• 3. Upon canceling, you'll receive a prorated refund of your monthly charge.

Cancel via Phone

From your Verizon phone, you can either dial *611 or Verizon's customer support at 800-922-0204.

Verizon's hours of operation are 8:00AM-7:00PM (Monday-Saturday) and 8:00AM-5:00PM (Sunday).